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recent blogs

  • AI-powered advances in customer support
    28 May, 2018

    AI-powered advances in customer support

    High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service ...

    - unginc
  • The cloud and virtualization, simplified
    24 May, 2018

    The cloud and virtualization, simplified

    Cloud computing and virtualization are similar but not interchangeable. Both have their own benefits, so it’s worth learning how each technology works. With this knowledge, you can make the most out of your technology investment. Virtualization Imagine a company with five servers, each assigned a single task such as storage, ...

    - unginc
  • The lifespan of a business phone system
    23 May, 2018

    The lifespan of a business phone system

    Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest in a phone system that lasts, and our advice will help you find just that. ...

    - unginc
  • Protect your Facebook and Twitter from hackers
    17 May, 2018

    Protect your Facebook and Twitter from hackers

    In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured. ...

    - unginc
  • Ways to leverage social media for your business
    14 May, 2018

    Ways to leverage social media for your business

    Do you, as a brand new business owner, know how to take advantage of social media exposure, especially if no one has any idea what your new business is all about? The truth is, you can succeed with social media, even if you have what could be perceived as a ...

    - unginc
  • Be Smart and Back Up Your Valuable Data
    10 May, 2018

    Be Smart and Back Up Your Valuable Data

    Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online. ...

    - unginc
  • 5 steps to enabling virtualization
    08 May, 2018

    5 steps to enabling virtualization

    Keep in mind that virtualization is one of the most effective ways to significantly reduce IT expenses, while simultaneously increasing efficiency and flexibility. But are issues hindering you from enjoying virtualization on your PC? Here are detailed answers for you to fix these problems. #1 Enable Virtualization in Your BIOS ...

    - unginc
  • HIPAA Requires Careful Social Media Posting
    07 May, 2018

    HIPAA Requires Careful Social Media Posting

    Healthcare providers that use Social Media can interact with their patients, advertise new services, and quickly communicate urgent announcements or messages. There’s immense potential for it to improve care, but also to expose patient-specific information. On April 14, 2003, the “Health Insurance Portability and Accountability Act” (HIPAA) became law with ...

    - unginc
  • How to stop VoIP theft of service
    04 May, 2018

    How to stop VoIP theft of service

    As the use of Voice over IP (VoIP) phones becomes more widespread, so too do security threats against it. And the most common type of VoIP fraud? Theft of service. Let’s examine how it affects your VoIP network and the preventative measures to counter it. What is theft of service? ...

    - unginc
  • Should you worry about Facebook’s breach?
    01 May, 2018

    Should you worry about Facebook’s breach?

    Facebook is the most popular platform for developing brand awareness because it allows businesses to target users based on what they have posted in the past. But after the recent data breach scandal, is your data still safe? Read on to find out if you need to worry about your ...

    - unginc