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  • VoIP on-the-go
    27 Sep, 2019

    VoIP on-the-go

    Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers. The challenge is how ...

    - ung-admin
  • Avoid these 5 things when investing in IT
    23 Sep, 2019

    Avoid these 5 things when investing in IT

    Small- and medium-sized business owners have a lot to do. Aside from managing their staff, exploring new opportunities for growth, and keeping clients happy, they have to oversee investments in new technology. Being busy, they can easily commit mistakes when choosing the right IT solution. Here’s a list of common ...

    - ung-admin
  • Diffuse negative online comments the right way
    19 Sep, 2019

    Diffuse negative online comments the right way

    Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of ...

    - ung-admin
  • What you need to know about juice jacking
    18 Sep, 2019

    What you need to know about juice jacking

    We’ve come to rely on our smartphones to help complete daily tasks, and this has resulted in the need to recharge our phones multiple times a day. But when you’re far from your charger, public charging kiosks can seem like a good substitute. However, this can lead to an incident ...

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  • 10 Important virtualization terms
    16 Sep, 2019

    10 Important virtualization terms

    Virtualization — the process of creating a software version of a hardware component such as a server — is one of the most beneficial tech solutions for small organizations. For many business owners and managers, however, this is a vastly complex concept that comes with some pretty heavy jargon. To ...

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  • VoIP’s hold message options are easy
    10 Sep, 2019

    VoIP’s hold message options are easy

    A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client ...

    - ung-admin
  • 4 Data backup solutions to consider
    05 Sep, 2019

    4 Data backup solutions to consider

    The modern business uses data in almost every aspect of its operations. Without immediate and constant access to it, a business will come to a grinding halt. What’s more, in the event of a disaster, it risks losing valuable data if it doesn’t have a backup strategy in place. Here ...

    - ung-admin
  • Some ransomware strains are free to decrypt
    03 Sep, 2019

    Some ransomware strains are free to decrypt

    Over the last few years, different versions of ransomware have sprung up, all aimed at extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is if there’s a free cure for the ransomware that infected your ...

    - ung-admin