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  • VOIP Phone Systems Benefits
    26 Nov, 2019

    VOIP Phone Systems Benefits

    Technology is permeating through every facet of our businesses, especially when it comes to communication. You’ve long relied on email, text messaging and cell phone communication, but many businesses are still using traditional landline phone systems to take care of business in the office. The reality is that the phone ...

    - ung-admin
  • Got VoIP this holiday season?
    15 Oct, 2019

    Got VoIP this holiday season?

    The holiday season is upon us — and businesses are likely to experience their phones ringing off the hook. As a business owner, you need to make sure that your Voice over Internet Protocol (VoIP) systems are ready to cope with the holiday rush. To ensure crystal clear calls, follow ...

    - ung-admin
  • VoIP on-the-go
    27 Sep, 2019

    VoIP on-the-go

    Businesses can benefit a lot from implementing a VoIP solution. However, without proper management and IT support for VoIP, you may see a negative impact on your productivity. You’ll experience limited communication from both customers and employees, especially when it comes to mobile or remote workers. The challenge is how ...

    - ung-admin
  • VoIP’s hold message options are easy
    10 Sep, 2019

    VoIP’s hold message options are easy

    A CNN survey revealed that 70% of callers in the US who are put on hold in silence hang up within 60 seconds. That’s why businesses are looking into different on-hold options to keep customers happy and are finding wonderful solutions from VoIP systems. When an operator asks a client ...

    - ung-admin
  • Business phones: Things you need to know
    26 Aug, 2019

    Business phones: Things you need to know

    Should you consider adopting new phone systems for your business? In this article, we define the different types of phone systems, their differences in life cycles, and technology options in the past and the present. Read on to learn more. Different phone systems Telephones have come a long way from ...

    - unginc
  • Cloud migration tips for unified communications
    08 Aug, 2019

    Cloud migration tips for unified communications

    With the increased popularity of cloud technology, the productivity benefits of cloud-based unified communications (UC) are well-known. But organizations migrating UC to the cloud must realize that its performance relies on a number of factors. If you’re considering moving your UC to the cloud, follow these tips. Opt for a ...

    - unginc
  • How to avoid common VoIP problems
    22 Jul, 2019

    How to avoid common VoIP problems

    When it comes to saving money for small businesses, Voice over Internet Protocol (VoIP) is one solution that is all the rage. But not all VoIP systems are built the same. So when you’re ready to install this new technology for your business, here are some common VoIP pitfalls to ...

    - unginc
  • Factors for selecting a VoIP system
    05 Jul, 2019

    Factors for selecting a VoIP system

    Keeping in touch with people through mobile devices has become cheaper these last few years. It is not surprising to see more businesses taking advantage of these affordable and versatile communication methods. Voice over Internet Protocol (VoIP) services are a popular alternative to regular phone calls and has become a ...

    - unginc
  • How to calculate the TCO of VoIP
    19 Jun, 2019

    How to calculate the TCO of VoIP

    Picking a VoIP solution for your business can be tricky since there are so many data plans to choose from. But here’s a pro tip: Calculate the total cost of ownership (TCO) and not just the monthly fees. What is TCO? TCO is the overall sum of procuring, deploying, and ...

    - unginc
  • The benefits of working from home with VoIP
    31 May, 2019

    The benefits of working from home with VoIP

    As a business owner, it’s important to raise your company’s morale to be more productive. But you can’t just keep throwing office parties every day of the year. Thanks to advancements in VoIP technologies, you can offer a better way to keep your employee’s spirits high by allowing them to ...

    - unginc